Privacy Policy

Effective Date: 24th of October, 2023.

Welcome to PetPulse! We are committed to safeguarding your privacy and ensuring the confidentiality and security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our application. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and enhance our services, including:

a. Personal Information:

- Name

- Email address

- Phone number

- Professional credentials and license information

b. Patient Information:

- Patient name and species

- Medical history

- Health data, including heart rates, respiratory rates, and drug dosages

- Treatment records

c. Usage Information:

- Log data, such as IP address, browser type, operating system, and device information

- Usage patterns, including how you interact with our application and the features you use

- Timestamps of your interactions

- Cookies and similar tracking technologies (See our Cookie Policy for details)

2. How We Use Your Information

We use your information for the following purposes:

a. Providing Services:

- Calculate heart rates, respiratory rates, and drug dosages for patients

- Store and manage patient records securely

- Enable communication among veterinary professionals

b. Improving Our Services:

- Enhance and personalize your experience

- Analyze usage to diagnose technical issues and improve functionality

- Develop new features and improve existing ones

c. Legal Compliance:

- Comply with applicable laws and regulations

- Safeguard our rights, privacy, safety, and property, as well as yours and others'

- Investigate and prevent fraud, misuse, or abuse of our services

3. Information Sharing

We may share your personal information with the following parties:

a. Veterinary Professionals: Patient information may be shared with registered veterinary professionals on our platform.

b. Service Providers: We may engage third-party service providers, including cloud storage, analytics, and communication tools, to assist us in delivering our services.

c. Legal Requirements: We may disclose information when required by law, legal processes, or regulatory authorities.

d. Business Transactions: In the event of mergers, acquisitions, sales, or other corporate transactions, your data may be transferred to the acquiring entity.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

a. Access and Correction: You can request access to and correction of your personal data.

b. Opt-Out: You may opt out of receiving marketing communications from us.

c. Deletion: You can request the deletion of your personal information, subject to legal requirements.

6. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and operational reasons. Significant changes will be communicated through the application or other means.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us at info@petpulse.io

Thank you for trusting PetPulse with your data. We are dedicated to ensuring the protection and privacy of your information.